Introduction
Welcome to Strato-Cloud.io (“Strato-Cloud,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website at www.strato-cloud.io (the “Website”) or use our cloud access, visibility and governance services (the “Services”).

We are committed to respecting your privacy and complying with applicable data protection laws, including:
• The California Consumer Privacy Act (CCPA) of 2018, as amended by the California Privacy Rights Act (CPRA)
• Other applicable privacy and consumer protection laws, depending on your jurisdiction

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you are a customer of Strato-Cloud.io, this Privacy Policy applies to the personal information you provide in connection with creating an account, using our dashboard, tools, and related features in accordance with our Terms of Service.

Note: This Privacy Policy does not apply to third-party websites, applications, or services that may be linked to or integrated with our Services.

Information We Collect

We may collect the following categories of information:

Personal Information:
• Name, email address, phone number, and company details
• Account login credentials
• Billing and payment information
• Communications you send us (support requests, feedback, inquiries)

Non-Personal / Technical Information:
• Browser type, operating system, and device identifiers
• Internet Protocol (IP) address, geolocation (if enabled)
• Pages viewed, access times, and general browsing activity
• Usage data related to performance, features, and analytics

Cookies & Tracking Technologies:
We may use cookies, beacons, and similar tracking tools for:
• Authentication and user sessions
• Security and fraud prevention
• Analytics and performance optimization

If you do not want us to collect cookies on our website, you may configure your browser settings so that cookies from websites cannot be placed on your device. If you do so, please note that certain parts of our website may become unavailable or not function properly.

How We Collect Information

• Directly from You: When you register, complete forms, request support, or communicate with us.

• Automatically: Through cookies, analytics tools, and server logs when you use our Website or Services.

• From Third Parties: Such as identity providers, analytics platforms, or integration partners, in accordance with applicable law.

How We Use Information

We use your information for:

• Providing Services: Account setup, cloud service providers for hosting purposes, authentication, payments, and service delivery

• Service Improvement: Monitoring usage, security, troubleshooting, and performance

• Legal Compliance: Satisfying legal, regulatory, and contractual obligations

• Marketing (with consent where required): Sending updates, promotions, and newsletters.

Information Sharing

We may disclose personal information:

• To service providers and vendors who perform services on our behalf (e.g., hosting, payment, analytics)

• To legal authorities, if required by law or to protect rights and safety

• As part of a merger, acquisition, or business transfer (with notice prior to any material changes) We do not sell your personal information. Under CCPA/CPRA definitions, Strato-Cloud does not “sell” or “share” personal information for cross-context behavioral advertising.

Data Security & Retention

• We implement technical, organizational, and administrative safeguards to protect information against unauthorized access, alteration, or destruction. • Data is retained only for as long as reasonably necessary for the purposes described (e.g., account management, compliance with laws, resolving disputes). • When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions where we or our service providers operate.

Privacy of Minors

Our Services are not directed to or intended for individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will promptly address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will: • Update the “Last Updated” date at the top of the page • Notify users of material changes by posting a notice on our Website or emailing registered customers Your continued use of our Services after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you can reach us at: Email: legal@strato-cloud.io